Pendahuluan
Selamat datang di Icebox, produk dari Whitetowers Group LLC ("Perusahaan", "kami"). Kami berkomitmen untuk melindungi privasi Anda dan memastikan transparansi tentang bagaimana kami menangani informasi pribadi Anda.
Kami berkomitmen untuk melindungi privasi Anda dan memastikan keamanan informasi pribadi Anda. Kebijakan ini dirancang untuk membantu Anda memahami data apa yang kami kumpulkan, mengapa kami mengumpulkannya, dan apa yang kami lakukan dengannya.
Dengan mengakses atau menggunakan Layanan kami, Anda menyetujui pengumpulan, penggunaan, dan pengungkapan informasi Anda sesuai dengan Kebijakan Privasi ini. Jika Anda tidak setuju dengan kebijakan ini, mohon jangan gunakan Layanan kami.
Kami dapat memperbarui Kebijakan Privasi ini dari waktu ke waktu. Kami akan memberi tahu Anda tentang perubahan apa pun dengan memposting Kebijakan Privasi baru di halaman ini dan memperbarui tanggal "Terakhir diperbarui".
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and authentication credentials. If you sign up using OAuth providers (Google, Microsoft), we receive basic profile information from those services.
Email Data: To provide our email services, we access and process your emails, attachments, contacts, and calendar data from connected email accounts. This data is necessary for core functionality including spam detection, categorization, and search.
Usage Information: We collect information about how you interact with our Service, including features used, actions taken, timestamps, and device information.
Technical Data: We automatically collect IP addresses, browser type, operating system, device identifiers, and similar technical information when you access our Service.
Communication Data: If you contact us for support or feedback, we retain those communications to improve our Service.
Bagaimana Kami Menggunakan Informasi Anda
Kami menggunakan informasi yang dikumpulkan untuk menyediakan dan memelihara layanan manajemen email kami, menganalisis dan mengorganisir kotak masuk Anda, mengaktifkan fitur email video dan panggilan, meningkatkan Layanan kami, dan mengembangkan fitur baru.
Kami juga menggunakan informasi Anda untuk berkomunikasi dengan Anda tentang pembaruan, peringatan keamanan, dan dukungan, memproses pembayaran, mendeteksi dan mencegah penipuan, dan mematuhi kewajiban hukum.
Improve Services: Analyze usage patterns to enhance features, fix bugs, and develop new functionality.
Security: Detect, prevent, and respond to fraud, abuse, and security incidents.
Communication: Send service-related notices, updates, and respond to your inquiries.
Legal Compliance: Comply with applicable laws, regulations, and legal processes.
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
Service Providers: We work with third-party companies that help us operate our Service (hosting, analytics, customer support). These providers are bound by confidentiality obligations.
Email Providers: To access your email, we connect to your email provider (Gmail, Outlook, etc.) using secure OAuth protocols.
Legal Requirements: We may disclose information if required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information for other purposes with your explicit consent.
Keamanan Data
Kami menerapkan langkah-langkah keamanan standar industri untuk melindungi informasi Anda. Ini termasuk enkripsi saat istirahat dan dalam transit, audit keamanan reguler, kontrol akses dan pemantauan, dan pusat data yang aman.
Meskipun kami berusaha menggunakan cara yang dapat diterima secara komersial untuk melindungi informasi pribadi Anda, kami tidak dapat menjamin keamanan mutlaknya.
• Authentication uses secure JWT tokens with appropriate expiration
• OAuth 2.0 with PKCE for third-party integrations
• Regular security assessments and monitoring
• Access controls limiting employee access to user data
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
• Account information is deleted within 30 days
• Cached email data is purged immediately
• Anonymized analytics data may be retained for service improvement
• We may retain information as required by law or for legitimate business purposes (e.g., fraud prevention)
Hak dan Pilihan Anda
Anda memiliki hak untuk mengakses informasi pribadi yang kami simpan tentang Anda, meminta koreksi data yang tidak akurat, meminta penghapusan data Anda, menolak pemrosesan tertentu, meminta portabilitas data, dan menarik persetujuan.
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Portability: Request your data in a portable, machine-readable format.
Opt-out: Opt out of certain data processing activities, including marketing communications.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
Untuk menggunakan hak-hak ini, hubungi kami di privacy@icebox.cool. Kami akan merespons dalam waktu 30 hari.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
• Right to know what personal information is collected and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights
To submit a request, email privacy@icebox.cool with "CCPA Request" in the subject line.
9. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under GDPR including:
• Right of access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to lodge a complaint with a supervisory authority
Our legal bases for processing include: contract performance, legitimate interests, consent, and legal obligations.
For data transfers outside the EEA, we use Standard Contractual Clauses approved by the European Commission.
Cookie dan Teknologi Pelacakan
Kami menggunakan cookie dan teknologi serupa untuk mengingat preferensi, memahami bagaimana Anda menggunakan Layanan kami, dan meningkatkan penawaran kami. Anda dapat mengelola cookie melalui pengaturan browser Anda.
Essential Cookies: Required for authentication, security, and core functionality.
Analytics Cookies: Help us understand how users interact with our Service.
Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.
For more details, see our Cookie Policy.
Privasi Anak-anak
Layanan kami tidak ditujukan untuk anak-anak di bawah usia 16 tahun. Kami tidak secara sadar mengumpulkan informasi pribadi dari anak-anak. Jika Anda adalah orang tua dan menyadari bahwa anak Anda telah memberikan informasi kepada kami, silakan hubungi kami.
If you believe we have collected information from a child under 16, please contact us immediately at privacy@icebox.cool and we will delete the information.
Transfer Data Internasional
Informasi Anda dapat ditransfer ke dan dikelola di komputer di luar yurisdiksi Anda. Kami menyediakan perlindungan yang tepat untuk transfer internasional sesuai dengan hukum yang berlaku.
When we transfer data internationally, we implement appropriate safeguards including Standard Contractual Clauses and ensure adequate protection as required by applicable law.
Perubahan pada Kebijakan Ini
Kami dapat memperbarui Kebijakan Privasi ini dari waktu ke waktu. Kami akan memberi tahu Anda tentang perubahan signifikan melalui email atau pemberitahuan yang menonjol di Layanan kami. Penggunaan berkelanjutan setelah perubahan merupakan penerimaan.
• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice within the application
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
Hubungi Kami
Jika Anda memiliki pertanyaan, kekhawatiran, atau permintaan terkait Kebijakan Privasi ini atau praktik data kami, silakan hubungi kami:
Company: Whitetowers Group LLC (d/b/a Icebox)
Email: privacy@icebox.cool
General Inquiries: hello@icebox.cool
Kami bertujuan untuk menanggapi semua pertanyaan dalam waktu 30 hari.
